Jason called back and explained that the machine that fuses these fiber wires together, is in use. He scheduled for 1PM, tomorrow. That should work.
I called Brad at 10:25 AM to follow up on this morning’s call. He told me that he hasn’t heard anything back, yet, but that Heather, from iProvo, will be the one to set this up. He told me that he was going to give them until 11:00 AM. When I asked about possibly getting […]
Brad called to let me know that he just got off of the phone with Heather. Based on what I described to Brad, he thinks that this will be a relatively minor repair. He also mentioned that it will cost about 40 dollars if it’s a minor repair, more if it’s extensive. At that point, […]
I had left them a message on Saturday at 7:30 PM. Luke (a familiar name) called, following up with me about my lack of service and asked if the problem still existed. When I asked, he told me that he didn’t recognize my name or my blog’s name. I let him know that Nuvont was […]
I got a call from the Veracity tech, Jason, who called from my house. I was sort of surprised, but it was nice to hear that someone was there to work on the issue. I guided him into the room where the iProvo box is located and he saw the broken optical cable. He told […]
Tonight, I got home to power my webserver back on, after our power company missed one of the payments that we sent to them. That’s neither here nor there, because the result is that my webserver crashed. Here are the notes that I’ve taken, so far. I’m waiting to have a password reset, so that […]
Found a great article on this from ClickonTyler. I am now backing up my chat logs, across all of my devices.